Blizzard may deliberately hold up player log-ins for Diablo III by up to 40 seconds in order to manage the predicted server stress when the game launches on May 15.
“It’s possible we’ll need to adjust the rate at which we’re logging people in to ensure a stable experience, and if we do you may see a delay when attempting to login,” Blizzard warned in a Diablo 3 launch day update. “Please be aware that a delay of up to 40 seconds is possible while the game attempts to connect you. If your connection doesn’t succeed in 40 seconds, you’ll be presented with an Error 37 message and asked to try again.
“If you see this error it does in fact mean that you should try again. We’ll be working around the clock to keep you informed of any issues that are occurring through the in-game breaking news window, as well as the official forums.”
In order to maximise your chances of playing without a significant delay, Blizzard is asking Diablo III players to create their BattleTag now.
“We expect that on launch night both the game service and website will be under very heavy strain due to the immense number of people excited to be among the first playing Diablo 3. With that in mind, we highly recommend you create your BattleTag now, as it’s required to play Diablo 3.”
Diablo III servers go live from midnight on Monday, May 14.