iphone issue

Sat Nav Devices & Software, Mobile Phone Hardware/Software/Unlocking etc. PPC/PDA

Moderators: bob, jthspace, maximus

User avatar
m8internet
Member
Member
Posts: 747
Joined: Sat Nov 10, 2007 1:00 am
Contact:

iphone issue

Post by m8internet » Tue May 14, 2013 7:34 pm

A relative was kind enough to give me their old iphone 3GS
It was previously on three
All previous personal information was removed, using the reset menu

I switched it on and it was working perfectly well
I setup the WiFi for my home router
I started downloading my own Apps
I also took some photos and transferred them to my laptop
I then inserted my own SIM from three
After about six hours use I switched it off

On my return the Apple logo shows, and that was its only response
On connecting to my laptop the device no longer shows
After some research I set the iphone into DFU mode and commenced a restore through iTunes
However after 15 minutes this responds that it could not be restored with error 1602

Any and all further advice welcome


Professional website hosting
m8internet.com

User avatar
jthspace
Site Admin
Site Admin
Posts: 2570
Joined: Mon Apr 21, 2003 12:00 am
Alpha Centauri

Re: iphone issue

Post by jthspace » Tue May 14, 2013 7:44 pm

Error 1600, 1601, 1602: Try the following steps to resolve this error:

Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.



If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

http://support.apple.com/kb/TS3694#error21

User avatar
jthspace
Site Admin
Site Admin
Posts: 2570
Joined: Mon Apr 21, 2003 12:00 am
Alpha Centauri

Re: iphone issue

Post by jthspace » Tue May 14, 2013 7:48 pm

Another good site, the ireb download may help.

Jeff

http://absinthejailbreak.com/forum/how- ... 1601-1602/

User avatar
m8internet
Member
Member
Posts: 747
Joined: Sat Nov 10, 2007 1:00 am
Contact:

Re: iphone issue

Post by m8internet » Tue May 14, 2013 7:55 pm

Already checked all of those, no difference, error 1602 still returned
Professional website hosting
m8internet.com

User avatar
maximus
Site Admin
Site Admin
Posts: 4068
Joined: Sat Apr 19, 2003 12:00 am
Contact:
Ireland

Re: iphone issue

Post by maximus » Tue May 14, 2013 8:03 pm

You could try disconnecting the battery for 30 minutes. Bit of a pain I know, since you need to open the phone although it's not difficult. Just a couple of screws on the bottom. The battery itself is easily damaged so best left in place unless you were replacing it. Easy to disconnect it though. That should completely clear the nand memory and with luck it will connect properly when you plug it into iTunes.

Thing is though, there are loads of different methods of getting an iPhone up and running. Took me over 12 months to get Sasha's iPhone 3Gs back to life!
Maximus
Site Admin

User avatar
m8internet
Member
Member
Posts: 747
Joined: Sat Nov 10, 2007 1:00 am
Contact:

Re: iphone issue

Post by m8internet » Tue May 14, 2013 8:39 pm

I am now on attempt seven, this time on a different computer
Professional website hosting
m8internet.com

User avatar
m8internet
Member
Member
Posts: 747
Joined: Sat Nov 10, 2007 1:00 am
Contact:

Re: iphone issue

Post by m8internet » Tue May 14, 2013 9:25 pm

The restore commenced and completed on the other computer
However it now advises Unable to continue with your activation at this time
I have now inserted the SIM card again, attempt number eight
Professional website hosting
m8internet.com

User avatar
m8internet
Member
Member
Posts: 747
Joined: Sat Nov 10, 2007 1:00 am
Contact:

Re: iphone issue

Post by m8internet » Tue May 14, 2013 9:40 pm

This has managed to get even further, with iTunes advising Welcome to your new phone
However, the iPhone itself is still sitting on the apple logo
Professional website hosting
m8internet.com

User avatar
maximus
Site Admin
Site Admin
Posts: 4068
Joined: Sat Apr 19, 2003 12:00 am
Contact:
Ireland

Re: iphone issue

Post by maximus » Wed May 15, 2013 1:40 pm

How are things progressing with the iPhone?
Maximus
Site Admin

User avatar
m8internet
Member
Member
Posts: 747
Joined: Sat Nov 10, 2007 1:00 am
Contact:

Re: iphone issue

Post by m8internet » Wed May 15, 2013 11:09 pm

Two steps forward one step back
I made three further attempts today

On the first there was no response at all
The error code advised the hosts file was corrupt, editing this to the default corrected this issue

Now the progress bar appears but does nothing
Eventually an error code appears but this simply advises to contact Apple or the phone network provider
Professional website hosting
m8internet.com

User avatar
m8internet
Member
Member
Posts: 747
Joined: Sat Nov 10, 2007 1:00 am
Contact:

Re: iphone issue

Post by m8internet » Thu May 16, 2013 11:45 pm

I've now found a local shop that is willing to look at it
They have agreed that if they can repair the software the charge will be £20
If it cannot be repaired then they will not make any charge and provide a quote for what is required
Professional website hosting
m8internet.com

User avatar
maximus
Site Admin
Site Admin
Posts: 4068
Joined: Sat Apr 19, 2003 12:00 am
Contact:
Ireland

Re: iphone issue

Post by maximus » Thu May 16, 2013 11:48 pm

Sounds like a good deal although I have a feeling all they will do is fire up something like TinyUmbrella and reset it.
Maximus
Site Admin

User avatar
m8internet
Member
Member
Posts: 747
Joined: Sat Nov 10, 2007 1:00 am
Contact:

Re: iphone issue

Post by m8internet » Fri May 17, 2013 5:24 pm

I had already attempted TinyUmbrella and RecBoot, with no success

I was advised they would diagnose at let me know within 1 hour
Sure enough a return call
An internal cable had failed
Cost was £30 and completed within 1 hour, along with full reset
Professional website hosting
m8internet.com

User avatar
maximus
Site Admin
Site Admin
Posts: 4068
Joined: Sat Apr 19, 2003 12:00 am
Contact:
Ireland

Re: iphone issue

Post by maximus » Fri May 17, 2013 5:40 pm

Well the iPhone 3 is getting on a bit now and no doubt it's had a lot of use so definitely things can fail. They are still great phones so I think that's £30 well spent :)
Maximus
Site Admin

User avatar
m8internet
Member
Member
Posts: 747
Joined: Sat Nov 10, 2007 1:00 am
Contact:

Re: iphone issue

Post by m8internet » Fri May 17, 2013 9:26 pm

Now back to an earlier issue

I can connect the iphone to my main computer, running Windows XP. this auto-runs iTunes and I can see the device

However, on my laptop nothing happens
I've tried disabling Zone Alarm, no difference
When I start up iTunes all I can see are the tracks already saved on the laptop

Any and all advice resolving this one welcomed
Professional website hosting
m8internet.com

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest